Returns Policy

Returns Policy:

We try our best to keep customers happy but there may be times where you may want to return your goods.


Reasons for Return:

1. Changed your mind : 
We are happy for you to return your item within 14 days of you receiving it, however it must be in the same
condition as you received it and still in the original packaging with the original labels still attached. Buyer will be
responsible for the return postage. If we are exchanging an item a shipping cost of £5.00 will be charged to UK customers. For international customers please email sales@raceviewequestrian.com for a quote.

Where an item is returned for a full refund and free shipping has applied to the original order we will deduct our shipping costs of £5.00 for UK customers.

Please complete the RMA at https://raceviewequestrian.com/index.php?route=account/return/add to request a return and give a reason for your return.


The return address:      RACEVIEW EQUESTRIAN LTD

                                       Unit 8 Antrim Business Park, Randalstown Road, Antrim, BT41 4LD



PLEASE NOTE: due to Health & hygiene there are items we will not refund:

  • Riding Wear that has been tried on and left dirty or smelly.
  • Horse wear that has been tried on and left covered in hair or dirty.
  • Rugs that have been damaged by barbed wire or other sharp fencing.
  • Any items that have been washed or polished by the customer.
  • Rugs which have been tried on horses and which have horse hair on goods.

2. Faulty or incorrect:
We will provide a replacement product and refund the costs of the return postage (value of second class) if you have received the wrong item or if your item is faulty. Items that are faulty will be sent back to the manufacturer for inspection and if deemed faulty you will receive a replacement. If not then items with be sent back to the buyer at their
cost. 
3.Damaged in transit.
In the unlikely event of your parcel being damaged in transit. Please refuse the parcel if it is visibly damaged.
Once we have received the package back then we will send a replacement with free postage.


By buying off this website you agree to our term and conditions and our return policy.